FAQ GETTING STARTED // dekoGraphics

GETTING STARTED

WHAT DOES DEKOGRAPHICS DO?

As heat transfer manufacturers, market leaders and innovators of heat transfer embellishments, we have gained a reputation for being at the forefront of product development and innovation creating some of the most unique textile embellishments for leading sports, fashion and workwear brands. We create applications that are exclusive, innovative, simple to use and drive uniqueness for brands with big ideas.

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DISCOVER WHAT´S POSSIBLE

LEARN MORE ABOUT OUR CUSTOMERS

HOW MANY YEARS HAVE YOU BEEN IN BUSINESS?

Our journey began in 1994, and over the years, we have gained significant experience in delivering bespoke heat transfer embellishment solutions. Learn more about dekoGraphics.

WHY SHOULD I CHOOSE DEKOGRAPHICS?

Having to manage a textile embellishment project can be a complicated task. Especially if your project includes different types of heat transfer techniques, you are often forced to work with a couple of different suppliers at the same time. Well, what we do is to make your whole project more convenient.

Our approach is simple: We unite the world´s best producers of heat transfers on the one hand and allow designers, product developers and merchandisers direct access to this unique ecosystem on the other. This is a truly unique approach in the market. dekoGraphics is your single point entry to more than 150 heat transfer embellishment solutions. There is no easier and faster way to evolve the art of heat transfer embellishment with only one strategic partner. Let´s find your solution.

WHERE ARE YOU LOCATED?

The dekoGraphics Group is present in various countries and is well connected around the globe. Please find below our business locations:

HQ dekoGraphics GmbH | Opelstrasse 7 | 68789 St. Leon-Rot | GERMANY

dekoGraphics S.r.l. Unipersonale | via Ortigara, 78 | 31040 Signoressa di Trevignano (TV) | ITALY

WHERE SHOULD I TURN TO LEARN MORE?

We have a wealth of resources to help you hit the ground running and discover dekoGraphics to its full potential. Be sure to check out the following:

DO YOU SELL GARMENTS?

No, we do not sell garments. We are only focusing on producing heat transfers.

IS IT POSSIBLE TO EMBELLISH OTHER ITEMS IN ADDITION TO GARMENTS?

Yes, sure. Our portfolio offers a wide range of options in different executions to embellish football equipment like shoes, training and ball bags, caps, footballs, training bibs and so on. We suggest that you provide samples of your item and we will test the application in-house to establish the best result for you. Let´s talk about your project.

CREATE & CUSTOMISE

IN WHICH FORMAT DO YOU NEED MY LOGO?

For production purposes we will need a vectorized file of your logo. However, for a first price quotation a standard .jpg or .png picture file will be enough. Upload your file here.

WHAT ARE PANTONE COLOURS?

Pantone Matching System (PMS) is the colour system most often used by the graphics and printing industries due to its clear colours. Read more about PMS on Wikipedia.

CAN YOU HELP ME WITH DESIGNING MY LOGO, TOO?

Absolutely. Tell us more about your project and our creative design team we`ll be on hand to create a customized heat transfer for you.

ORDERING & SHIPPING

HOW DO I PLACE AN ORDER?

Easy, just tell us more about your project. Send us an email at info@dekographics.com, use our contact form or give us a call +49 6227 65504-0.

DO YOU HAVE A PRICE LIST?

Sorry, we have no price list available. For a simple reason: It depends on your requirements. Every development is truly unique. We only produce custom-manufactured heat transfers tailored to your needs. We will quote all products individually according to their size & specification. Before arranging a price, we shall ensure that we understand your needs. Let´s talk.

DO YOU HAVE A MINIMUM ORDER QUANTITY (MOQ)?

We are a B2B only supplier specialized in large production runs. Therefore, we won´t be able to produce quantities below 500 pieces.

HOW LONG IS THE DELIVERY TIME?

The delivery depends on the production time + the delivery time. If everything is in order, we will then start producing your heat transfers. The production time depends mainly on the selected heat tranfer technique. Let´s get in contact to learn more about your project.

WHERE DO YOU SHIP?

We're pleased to offer our services to customers around the world. Thanks to our worldwide distribution network we are able to provide global support as well as logistics according to our high dekoGraphics quality standards.

CAN YOU HELP ME PICK OUT THE RIGHT HEAT TRANSFER TECHNIQUE?

Finding the right heat transfer technique can be tricky, but our experts are here to help. Send us an email at info@dekographics.com, use our contact form or give us a call +49 6227 65504-0.

IS IT POSSIBLE TO PLACE AN ORDER AS A PRIVATE CONSUMER?

We are a B2B company and only dealing with companies, retailers, associations and organizations. Sadly, we do not sell to any private buyer.

ADDITIONAL SERVICES

DO YOU OFFER ANY OTHER SERVICES?

Our unique approach to your challenges means that we do not only deliver products - we offer a wide range of heat transfer embellishment services to help you level up your textile embellishment. Check out all our services.

FREE SAMPLES

I WANT TO SEE YOUR EXTENDED RANGE OF HIGH-QUALITY HEAT TRANSFERS BY MYSELF. HOW TO REQUEST SAMPLES?

No problem, get your dekoGraphics FREE* sample box today. THE BOX is showcasing our most popular heat transfer types and custom finishing techniques.

*Please note our offer is exclusively for business customers.

CAREERS AT DEKOGRAPHICS

IS DEKOGRAPHICS HIRING?

We sure are! We are always looking for talented people. Check out our Jobs page for more information on the latest openings.